Frequently Asked Questions

Orders & Shipping
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 3–7 business days across India. For more details, please refer to our Shipping Policy.
Do you offer free shipping?
Yes, we offer complimentary shipping on all prepaid orders above ₹999 across India.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via SMS or email.
Product & Quality
What materials are used in your jewellery?
Our pieces are crafted using high-quality materials designed for durability, comfort, and a refined finish.
Is the jewellery anti-tarnish?
Our jewellery is designed to be long-lasting. With proper care, it maintains its finish and shine over time.
Is it safe for sensitive skin?
Our jewellery is skin-friendly for most users. If you have highly sensitive skin, we recommend checking product details before purchase.
Returns & Exchanges
Do you offer returns or exchanges?
We offer exchanges only for damaged or incorrect items. Please refer to our Returns Policy for full details.
Can I cancel my order?
Orders once placed cannot be cancelled. We request you to review your order carefully before confirming your purchase.
What if I receive a damaged product?
Please share an unboxing video along with clear photos within 48 hours of delivery. For full guidelines, refer to our Returns Policy.
Payments
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and all major payment options supported by Razorpay.
Are my payments secure?
Yes, all transactions are encrypted and processed through secure and trusted payment gateways.
Is Cash on Delivery available?
Yes, Cash on Delivery is available on selected orders. A nominal fee may apply.
Jewellery Care & About Teertha
How should I care for my jewellery?
Keep your jewellery away from water, perfumes, and chemicals. Store it in a dry, airtight box and clean gently with a soft cloth after use.
Is your jewellery suitable for daily wear?
Yes, our collections are thoughtfully designed for both everyday elegance and special occasions.
Why choose Teertha Fashion Jewellery?
We blend timeless elegance with modern design to create jewellery that feels luxurious, feminine, and effortlessly stylish.